Privacy Policy

Overview

QSIX Films ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website and client portal, why we collect it, and how we use and protect it.

Information We Collect

• Enquiry details — name, phone number, email address, event type and date, venue and location, and any message you submit via our "Check Your Date" form.
• Client portal data — if you become a client, we store your booking details, payment status, event schedule, and any documents or galleries shared with you.
• Account information — if you log in to the client portal, we store your name, email, and a securely hashed password.
• Technical data — standard server logs (IP address, browser type, pages visited) collected automatically for security and troubleshooting.

How We Use Your Information

• To respond to enquiries and discuss availability, packages, and pricing.
• To manage confirmed bookings — scheduling, payments, document sharing, and delivering your photos/films.
• To send booking-related communication (confirmations, reminders, gallery availability).
• To improve our website and services.

We do not sell or rent your personal information to third parties.

How We Protect Your Information

Client documents and wedding galleries are stored privately and are only accessible through your authenticated client portal account — they are never publicly listed or indexed. Passwords are securely hashed and never stored in plain text.

Third-Party Services

We may use third-party services for email delivery and, where enabled, a WhatsApp chat link to contact us directly. These services process only the information necessary to deliver that specific communication.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us at hello@qsixfilms.com.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

Questions about this policy? Reach out via our Contact section.